OUR BUSINESS
Fit for today and prepared for tomorrow
Viable, efficient and well governed
Here are some of the ways we will achieve it...
- Optimise our operating performance to enhance financial strength
- Ensure a strong and influential customer voice through our new customer engagement arrangements
- Develop and implement a Data Strategy that supports how we deliver customer services
Success will look like...
Retain G1V2 regulatory rating
A great place to work with a high performing workforce
Here are some of the ways we will achieve it...
- Review colleague communication and engagement channels to transform internal collaboration
- Invest in our people through the delivery of comprehensive training, including our accredited Leadership Programme
- Introduce a new more modern employee offer
