Our Sustainable Future
In 2020, we launched our last corporate plan called 2020-23 Our Future - setting out our key priorities and embarking on the three-year journey to take us to where we are today.
Today’s world is forever evolving and the challenges facing our customers, our colleagues, our organisation, and our sector continue to grow, with the cost-of-living crisis, access to safe and decent homes, climate change, and the housing crisis all high on our agenda.
We’re confident that we can continue to face these challenges pro-actively and positively to meet the demands of a modern world, for our customers, our communities and our colleagues.
While most of our priorities remain the same, our new plan for 2023-25 aims to take us back to our roots and refocus on our core values to provide good quality homes and services to our customers.
We’re committed to ensuring we know who our customers are and are meeting their needs with safer, cleaner, greener homes and neighbourhoods, while ensuring we continue to be well-governed, financially viable and an inclusive and supportive employer, so we can deliver a housing service in Salford we’re all proud to be part of.
To do this, we are focusing on three priority areas to help deliver our plan: Our Sustainable Homes, Business and Communities.
Jim Battle
Chair of the board
Sue Sutton
Chief executive
Our Vision
We’re not just about providing good quality affordable homes; it’s about transforming lives and supporting our customers and communities.
Everything we do as an organisation is for the benefit of our communities, customers and their homes.
Our Values
Our values make sure our employees, whatever their job, treat our customers with the same care and respect every day. They are part of our fabric at Salix Homes, rooted in the city we love – Salford.
Our values Successful, Inclusive and Trustworthy, show that we’re committed to doing our best, being responsible, and building strong connections with each other, our customers, and our communities. They’re at the heart of our vision - Live, Grow and Thrive Together.
Annie Warren, People Services Engagement Officer
We are
Trustworthy
We gain the confidence and trust of others through integrity and accountability.
Allana Jordan, Customer Service Officer
We are Successful
We are constantly improving by remaining informed and work collaboratively to achieve success.
Chris Hood, Business Change Project Officer
We are Inclusive
We advocate for others whilst embracing and promoting inclusion.
Our strategic priorities
Our Sustainable Communities
We’re about so much more than just providing homes - we deliver services and provide support to help our customers and communities to live, grow and thrive, in safe, clean, green homes and communities. We are committed to providing first-class services and investing in our customer service channels to ensure we are meeting and exceeding our customers’ expectations.
‘OUR NEW PLAN FOR 2023-25 AIMS TO TAKE US BACK TO OUR ROOTS AND REFOCUS ON OUR CORE VALUES TO PROVIDE GOOD QUALITY HOMES AND SERVICES TO OUR CUSTOMERS.’