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  • Pages
  • Editions
01 WELCOME
02 CONTENTS
03 INTRODUCTION
04 OUR HOMES
05 OUR BUSINESS
06 OUR SERVICES
07 CUSTOMER VOICE
08 SOCIAL IMPACT
09 VALUE FOR MONEY
10 DISCOVER MORE

OUR BUSINESS

Our business must be fit for today and prepared for tomorrow, making sure we remain efficient and well governed as well as being a great place to work so we can attract and retain great talent that live and breathe our Salix Homes values.

In 2020-21 we have

Launched our new Customer Charter Our Promise to You

new apprentices and Kickstarters hired

Supported the Salix Homes Customer Committee to complete their first year scrutinising services

%

Our mean gender pay gap is 16% better than the UK average. Median is 38.66% better than the UK average

%

of employees live and work in Salford and 87% in Greater Manchester

Supported our colleagues to complete 4,565 hours of training

Introduced Facebook Workplace to help colleague engagement remotely

Piloted agile working during COVID-19 pandemic

Recognised as one of the Top 20 Gold organisations in the Investors in People Awards

Awarded the Institute of Customer Service (ICS) national ServiceMark accreditation

Named as Digital Landlord of the Year at the UK Housing Awards as well as 5 other accreditations and award finalists

%

Of collegues have stated they are very or fairly satisfied with Salix Homes as an employer

Success will look like...

Retain G1V2 regulatory rating

Improvement in employee satisfaction

Our Services

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